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What is a VA?

Have you ever been told you need a VA? Have you heard about somebody else’s amazing VA who they couldn’t live without? So, who are these mysterious creatures and how could they transform your life?

A ‘VA’ is a Virtual Assistant. They take on the role of a traditional PA (personal assistant) but perform this virtually, from behind a computer screen / phone. A good VA will seamlessly slip into your day to day life, taking care of whichever tasks and responsibilities you choose to delegate, whilst enabling you to focus on the main business. You can hire a VA on an ad hoc basis to assist with a particular task, or for a set number of hours per week/month to provide ongoing support.

So, what does a VA do, exactly?
Core tasks usually include administration, email & diary management, liaising with suppliers and customers, arranging travel and planning events. With a good VA behind you, feeling tied to your desk would be a thing of the past – your VA will take care of all of this, keeping your business looking professional and responsive whilst you finally get to focus on true ‘business’.

But it doesn’t have to end there. VA’s come in many different shapes and sizes, each with their own specialisms. Some are experts at social media management – bloggers and content creators with key marketing skills that will help bring in more customers, or techies who can build and maintain your website. Others are born number crunchers who can take care of your bookkeeping, keep the VAT man at bay and perform regular credit control.

Some VA’s will be your ‘back-office rock’. Others will be your strategic business partner.

Hiring a VA means you no longer have to do it all. Hey, why not hire two VA’s with different areas of expertise to cover all the stops?

And how does it work?
A VA works remotely, using their own equipment. You provide them with access to your relevant email accounts, document storage areas and contacts etc. A reputable VA will follow GDPR guidelines to ensure that this information is kept secure and used responsibly. Instructions can be given by phone, email, or CRM and virtual meetings can be arranged on Skype or similar.

You don’t even have to provide a desk!

Why not just employ a PA?
Well you could hire a permanent PA, but they usually come with a ‘rider’ – a desk, computer, phone, office space…! And then there are the hidden costs – recruitment fees, PAYE, NI, holiday/sick pay, pension schemes, training costs…it all adds up.

A VA offers flexible, transparent support for as long as you need it. And whilst their hourly rate may be slightly higher than an employee, crucially you only pay for the time worked – idle time is a thing of the past.

Still interested?
Now you have uncovered the mystery of “VA’s”, if you’d like to find out more about how a VA could transform your business life, please contact us for a free, no obligation consultation.


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